Bill R.
Veteran Member
Not sure if this come up before.
I received a Courtesy Reminder to renew my documentation, so being a good soldier I renewed on line a few days later.
I received my new DOC in about 10 days --good service I thought but when I looked at the new expiration date it was November 30, 2018
My old DOC was January 31, 2018
They sent me a reminder 2 &1/2 months early and I lost 2 months of this years time.
When I called to say there was a mistake they said the DOC cannot be issued for more than a year. So why send out the notice 2 1/2 months ahead if you know it only takes 10 days to process !
In the past I was told from other boaters it could take months that is why I renewed when I did.
I have disputed the charge on my CC and will not let this drop as I am retired with plenty of time to pursue.
There are many ways they could have handled this, like a statement on the reminder that it usually takes 10 days to renew.
I received a Courtesy Reminder to renew my documentation, so being a good soldier I renewed on line a few days later.
I received my new DOC in about 10 days --good service I thought but when I looked at the new expiration date it was November 30, 2018
My old DOC was January 31, 2018
They sent me a reminder 2 &1/2 months early and I lost 2 months of this years time.
When I called to say there was a mistake they said the DOC cannot be issued for more than a year. So why send out the notice 2 1/2 months ahead if you know it only takes 10 days to process !
In the past I was told from other boaters it could take months that is why I renewed when I did.
I have disputed the charge on my CC and will not let this drop as I am retired with plenty of time to pursue.
There are many ways they could have handled this, like a statement on the reminder that it usually takes 10 days to renew.