Good luck with that, where from and to? I also had to replace my bimini, apparently the thread was not the gortex UV resistant needed in florida.
As on non involved observer, owning no Beneteau and not in the market for one, two things I've observed:
1-They seem to be very good in honoring their warranty and even going beyond what many builders in their price market would.
2-They very much need to strengthen their service network. Probably their dealer network as well, but that's a separate issue to me. I think they need to treat it as a second issue. They need to expand their service network far beyond their sales network. Most areas of the country have excellent boatyards that don't sell boats. I'll use Ferretti (including Pershing, Riva, Itama, Mochi and others. They do all their sales in Fort Lauderdale and have their own service center in Fort Lauderdale. However, here are their other authorized service centers in Florida-Apex in Fort Lauderdale, Galvez in Dania, Lamb''s in Jacksonville, Molly's in Naples, New River in Fort Lauderdale, Rolly in Fort Lauderdale, Roscioli in Fort Lauderdale, Rybovich in West Palm. Now it's easy to say those are bigger boats or yachts or whatever, but nearly all those yards would be willing and capable of servicing Beneteau and they do service smaller boats too. We take our 44' Riva even to Rybovich. Beneteau depends strictly on their dealer network and it's not strong in many areas. I see several of you who have gotten permission to get service elsewhere. If those facilities do well for them, they should set them up as part of a service network.
And now they have no dealer between Texas and Florida. Huge gap!
And now they have no dealer between Texas and Florida. Huge gap!
Honestly I wouldn't expect them to have a dealer between the two states. However, I would expect them to have authorized service centers. Having too many sales dealers can lead to what you've seen, dealer's too small or not committed enough to the product. Do they even have a list of their dealers on their website?
There are many other builders without formal service center arrangements, but most of those are much smaller than Beneteau. Anyone in Alabama, Mississippi, or Louisiana would travel to Texas or Florida to purchase a boat, but not routinely for service.
My understanding is there are no service centers between TX and FL either (including AL, MS, LA) but I will double-check. Thanks!
Yes Michael and a few others have been tremendous in helping me!
Beneteau dropped the local dealer. The local dealer gave me the run around for weeks. I was having trouble reaching someone at Beneteau but Michael shared a contact. I now have a third party assessing the steering leak and Beneteau said they would reimburse me. Fingers crossed.
I have some other items that I will tackle next week. Hoping for the Jacksonville dealer to be able to help with any remaining items. If not, I will have the dealer up north help.
Going to start the 2,500 mile journey to bring the boat home next week. First 400 miles. Then another 1,000 miles in February and the rest in April.
Alright, figured out most of the Onan parts:
Impeller 541-1519
Oil filter 185-5835
Fuel filter A026K278
Pressure cap 130-3572
Thermostat 185-6005
Thermostat gasket 185-6004
Bearings & Belt 185-6934
Anode 130-4434
Any recommendations on which oil and coolant to use? Rotella?
Anyone have Exide ER660 batteries for their House circuit? Do these need to be topped off with distilled water? I called Exide and they said no but I can open up the cap and see the metal plates and no water...
Thanks all!
I believe the Exide batteries are sealed and do not need to be topped. For what it's worth, I just replaced mine not too long ago. Be aware that most standard 4D batteries won't fit in the factory space. However, there are some slimmer 4D batteries out there such as the Mastervolt AGM that do fit (which is what I went with). Note that the ER660 are not AGM.
I believe that mine were replaced with standard auto blades but I'll check my records.
BTW, I think that Rain-X would be great for boat windshields, but regular reapplication would likely be required.
View attachment 71886
For reference, here are my new batteries.
I believe the Mastervolt part number is 62001600.
And yes, the boat could use more house battery power if you are going to anchor out for more than a night or two. Others have put additional batteries in the space outside of each engine.
Thank you guys for posting your batteries.
I am wondering how much each of the ballast blocks weighs? They look like they are glued in. I don't know if it would be feasible to put additional house batteries there. I dont know how people even move the normal house batteries from where they are?
BTW, did you reprogram your battery charger? My understanding is there are different settings for AGM.
My lower refrigerator, Vitrifrigo, works fine. I never measured the freezer temperature but it keeps ice fine. I can see how both friges might drain the house batteries if you're not running or on shore or generator power, but I rarely am not
I stow my cushions in the small stateroom and never leave them out. I simply pass them up/down via the lower helm door when I have help. They still look new.
Congrats on your journey, so far!