Djoub
Veteran Member
Anybody ever have a similar experience with a 3rd part filling a claim on their policy? Back in October I was returning to my slip and I accidentally touched my neighbors boat. He wasn't around at the time and I let him know about it the next time I saw him which was about a month after the fact. He was pissed at the marina for not notifying him. He then accused me of going on his boat to repair all the damage that was caused. Several marina personnel looked at his boat and said there was no damage. I touched the fluke on his anchor with the side of my boat and had a minor scratch on my boat. I had my boat repaired and it was less then $300 to repair. The other boat owner filled a report with the local police and they refereed him to FWC who has jurisdiction on the water. Witnesses on the dock told the FWC that I just touched his boat. Well after several months I get a phone call from BoatUS saying there is a claim against me. I called BoatUS for 3 days and left messages but they did not return my call. Finally. I got thru to someone in claims and they told me the claim (over $5000) was payed off and the file has been closed. They said all the information was submitted along with pictures of the damage and they didn't need to talk with me. It seems the other boat owner is having previous damage that was not done correctly repaired at my (insurance) expense. It is impossible to get a hold of anyone in the organization that can tell me why they would not contact me before paying off and closing the claim. Should I look for a new insurance company?
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