I heard two interesting and related things about the Max-9 and this recent door plug incident.
First is that the fuselage is delivered to Boeing with the plug installed, and it is not removed as part of the remaining build.
Second is that when the satellite dome is installed, located very close to the door plug, the plug is removed to provide access for the installation process. It's not clear who does this installation, but that seems like a hot lead in the whole investigation.
Anyone know more about this?
Yes. AAR apparently did the WIFI install in OKC. AAR recently stated the plug was not removed for their WIFI install. In the video below there is a couple of photos of Alaska Air aircraft that someone is accessing the rear plug but its not certain who and probably not this aircraft. But it does appear to be accessed by someone.
The fact that AAR states they did not use the plug door for access IMO is only 90% solid. Many things go on during aircraft Mx and depending on circumstances not everything is documented. ESPECIALLY on an avionics install by a contractor. Many of those workers are not even A&P licensed techs. They usually hire a dozen workers for every A&P that is supposed to provide oversight. As a matter of fact I find Avionics installs by contractors to be some of the the most undisciplined events that probably happens on aircraft. Obviously some are worse than others. Probably only painters are worse.
Whatever happened here will be a process escape. Too many anomalies on various recently delivered aircraft.
Also in the video below Juan states that no matter who did the install of the WIFI and even if they had the plug out that Boeing would still be responsible to sign the work off. IMO that is actually not true. Each Mx provider has their own internal processes and "Return to Service" criteria.
When the aircraft leaves the Boeing facility it is approved for Airworthiness under its "Type Certificate" that includes the equipment list. The aircraft is Airworthy at that time. if an additional add on is complied with by an aftermarket MRO it is
usually at the request of the purchaser. That MRO providing the install will have the STC (Supplemental Type Certificate) documentation for the installation which includes all engineering and installation criteria for the job and usually this is not a product of Boeing. All the internal processes to comply with the STC (Wifi) and return the aircraft to service will be carried out under the Repair Station manual procedures, which for the WIFI install, would be AAR's own procedures. Procedures and processes at contractor facilities IMO are notoriously lax.
It could be Boeing, it could be Spirit Aero Systems, or it could be a contractor/installer. But no matter what entity is the culprit, procedures and processes were skipped or bypasses.
My background has been in Aviation since 1987. For the last 28 years I have worked for a major aircraft manufacturer where I ran the nightshift for 23 years in the Mx department. For the last 5 years I have been a Quality Inspector.