pete s
Member
- Joined
- Aug 29, 2017
- Messages
- 10
- Location
- United States
- Vessel Name
- Sveikas!
- Vessel Make
- Ranger Tug R31-CB
I have a 2018 Ranger Tug R31-CB. Love the boat!
But... the water heater sprung a leak last year....( Isotemp Spa 40V). Sending iPhone camera and borescope into the beast via anode replacement panel reveals what looks like significant rust along welded seams as well as what definitely appears to be at least one pinhole not at a seam. ( I know... the weakness of even good grade stainless is at the welds...). So... the water heater at that point was 5yrs and 2 months old.... Is 5 years too much to expect out of a name brand stainless steel water heater??
Guess what??? 5 year warranty !!!
I contacted the manufacturer at that time... who responded right away offering "to help...".
Filled out the requested forms... sent the requested pix... NO RESPONSE.. sent another.. and another... and another... NO RESPONSE!
My guess is... the nice guy who initially responded with "we'll help" is now digging potatoes in Lithuania...
Anyone out there with a similar experience or solutions!!
Pete
But... the water heater sprung a leak last year....( Isotemp Spa 40V). Sending iPhone camera and borescope into the beast via anode replacement panel reveals what looks like significant rust along welded seams as well as what definitely appears to be at least one pinhole not at a seam. ( I know... the weakness of even good grade stainless is at the welds...). So... the water heater at that point was 5yrs and 2 months old.... Is 5 years too much to expect out of a name brand stainless steel water heater??
Guess what??? 5 year warranty !!!
I contacted the manufacturer at that time... who responded right away offering "to help...".
Filled out the requested forms... sent the requested pix... NO RESPONSE.. sent another.. and another... and another... NO RESPONSE!
My guess is... the nice guy who initially responded with "we'll help" is now digging potatoes in Lithuania...
Anyone out there with a similar experience or solutions!!
Pete