Judy, I have appreciated your posts on TF, and from others I gather that you are one of the "good" brokers. Unfortunately, many of us while boat shopping, or selling have had more than enough experience with "bad" brokers to last us a lifetime. You are also in business in one of the two states in the US (that I am aware of at least) that requires licensing in order to hang up a "Broker" shingle. I have met, and been in contact with several brokers over the past 4 years who have impressed me, and who I would have no problem working with in the future . . . . . . However, I have also been in contact with a large number of brokers who have lied to my face, misrepresented their clients, refused to send offers to their clients (sellers), one of whom, seller that is, who said the broker never passed on our offer, even though he said he had. That particular boat ended up selling 7 months later for significantly less than our offer. The seller was not happy after finding that there had been an offer that his broker had not passed on.
On the other hand, I posted on this forum several years ago asking a general question of "What's up with brokers not returning calls?" and was contacted by one broker, Curtis Stokes, who apologized, and told me he hoped that none of his agents had been one of the offenders. Actually, one had, never responding to my attempts to contact him, but I'm not sure that was his fault, or the fault of yachtworld not passing on the contacts. Based on the contact he made, and our phone conversations, I would put Curtis Stokes in the "good" broker column, and would not hesitate to do business with him in the future.
We also had very good luck with Eric Blenheim in LaConner, WA. We worked with him on the purchase of our current boat. Although the Seller's broker, Eric went out of his way to represent the boat, arrange access, facilitate our working with the Seller, in short, Eric did everything I would expect out of a professional broker. I would use him again.
Bottom line, we, as buyers and sellers, may be having more, or different contact with brokers than you are as a professional, and sadly to say, many of our contacts have been somewhat less than professional.
In closing, I'd like to extend my thanks to you for being a professional and adding your experience to the Trawler Forum.
Scot